Marketing automation & CRM · updated Nov 2026

Companies using Freshworks: 443 found

We found Freshworks running on 443 company websites. The biggest group is IT Services & Consulting (10%), 36% are headquartered in United States, and 2.9% have more than 1,000 employees. Teams that use Freshworks are 2.8× more likely than the average company to also use Hotjar.

Freshworks by Freshworks — CRM and customer service software.
443
companies using Freshworks
2.9%
have 1,000+ employees
45
countries
10%
IT Services & Consulting

Who uses Freshworks

Every company we found, by sector and business model from our company classifier. A company can sit in more than one sector, so shares add up to more than 100%.

By sector
  • IT Services & Consulting39 · 10%
  • SaaS / Cloud30 · 7.9%
  • Enterprise Software27 · 7.1%
  • Advertising & Media Agencies26 · 6.9%
  • D2C / Consumer Brands25 · 6.6%
  • Software Development (custom / web / mobile)23 · 6.1%
  • Ecommerce & Online Retail17 · 4.5%
  • Branding, Design & Creative Services17 · 4.5%
  • Hardware, Semiconductors & IoT15 · 4%
  • HR, Staffing & Recruiting15 · 4%
By business model
  • B2B173 · 57%
  • Agency / Services106 · 35%
  • SaaS79 · 26%
  • B2C53 · 17%
  • Enterprise / Sales-led50 · 16%
  • Manufacturer45 · 15%
  • D2C30 · 9.8%
  • Distributor / Wholesale18 · 5.9%
By company size (employees)
  • 2–1066 · 15%
  • 11–50194 · 44%
  • 51–200111 · 25%
  • 201–50044 · 10%
  • 501–1,00014 · 3.2%
  • 1,001–5,00010 · 2.3%
  • 5,001–10,0002 · <1%
  • 10,001+1 · <1%
By headquarters country
  • United States153 · 36%
  • India136 · 32%
  • United Kingdom27 · 6.4%
  • United Arab Emirates14 · 3.3%
  • Australia12 · 2.8%
  • Canada10 · 2.4%
  • Singapore5 · 1.2%
  • Netherlands4 · <1%
  • Germany3 · <1%
  • Sweden3 · <1%

What else Freshworks users run

How much more likely a Freshworks user is to also run each tool, compared with the average of the 436,194 companies across our technology pages. 2.8× means Hotjar shows up 2.8 times as often among Freshworks users as among everyone else.

Companies using Freshworks

A sample of 25 of the 443 companies, with the evidence behind each one. Book a call for the other 418.

CompanyIndustrySizeHQSeen onEvidence
poppi
drinkpoppi.com
Food & Beverage (CPG / manufacturing)201–500United StatesWebsiteWebsite scan
Shipa
shipa.com
Freight, Trucking & Logistics10,001+United Arab EmiratesWebsiteLoads uae.fw-cdn.com
Crio.Do
crio.do
E-Learning Providers201–500IndiaWebsiteLoads in.fw-cdn.com
Cozmo Travel
cozmotravel.com
Hotels, Lodging & Travel1,001–5,000United Arab EmiratesWebsiteLoads fw-cdn.com
Travel Counsellors
people.travelcounsellors.com
Hotels, Lodging & Travel1,001–5,000United KingdomWebsiteSets Freshworks cookies
Snorkel AI
snorkel.ai
AI / ML201–500United StatesWebsiteLoads fw-cdn.com
Access Bank Angola
angola.accessbankplc.com
Banking501–1,000AngolaWebsiteSets Freshworks cookies
SPERTON - Where Great People Meet
sperton.com
HR, Staffing & Recruiting51–200NorwayWebsiteLoads fw-cdn.com
Murad
murad.com
Beauty & Personal Care201–500United StatesWebsiteSets Freshworks cookies
The Loom
theloom.in
Fashion & Apparel51–200IndiaWebsiteLoads in.fw-cdn.com
TSS Consultancy Pvt Ltd
trackwizz.com
IT Services & Consulting51–200IndiaWebsiteSets Freshworks cookies
Classcard
classcardapp.com
EdTech & E-Learning11–50United Arab EmiratesWebsiteSets Freshworks cookies
Wisestep
wisestep.com
HR, Staffing & Recruiting11–50United StatesWebsiteLoads in.fw-cdn.com
Community College of Allegheny County
ccac.edu
Higher Education1,001–5,000United StatesWebsiteLoads fw-cdn.com
Ctruh
ctruh.com
Emerging Tech (Web3 / AR-VR / Quantum / Space)11–50IndiaWebsiteLoads in.fw-cdn.com
Roborock
us.roborock.com
Consumer Electronics1,001–5,000ChinaWebsiteWebsite scan
LOTUS Bank
lotusbank.com
Banking201–500NigeriaWebsiteWebsite scan
Credo Beauty
credobeauty.com
Beauty & Personal Care11–50United StatesWebsiteWebsite scan
iThink Logistics
ithinklogistics.com
Freight, Trucking & Logistics51–200IndiaWebsiteWebsite scan
Accuindex
accuindex.com
Asset & Wealth Management201–500MauritiusWebsiteWebsite scan
Who What Wear
whowhatwear.com
Fashion & Apparel201–500United StatesWebsiteSets Freshworks cookies
DATOMS
datoms.io
Smart Home / Building / Cities (IoT applied)51–200IndiaWebsiteLoads in.fw-cdn.com
Neora
neora.com
Beauty & Personal Care201–500United StatesWebsiteSets Freshworks cookies
Juice Beauty, Inc.
juicebeauty.com
Beauty & Personal Care2–10United StatesWebsiteSets Freshworks cookies
Channelplay Limited
channelplay.in
Advertising & Media Agencies5,001–10,000IndiaWebsiteWebsite scan
418 more Freshworks users

Book a 15-minute call. We'll walk you through all 443 companies and how we can help you reach the right people at each.

Book a call →

How we saw Freshworks

Each company is counted once, under the strongest evidence we found for it.

Website evidence
  • Network request154 · 38%
  • JavaScript global107 · 26%
  • Script tag62 · 15%
  • Cookie43 · 11%
  • Homepage scan41 · 10%

Freshworks usage: common questions

How many companies use Freshworks?

We found Freshworks running on 443 company websites, as of 5 November 2026. This counts companies we can tie to a LinkedIn company page, so it is a floor, not a market total.

Which well-known companies use Freshworks?

Well-known companies using it include poppi, Shipa, Crio.Do, Cozmo Travel and Travel Counsellors. The table above lists more, with the evidence for each.

What industries use Freshworks the most?

IT Services & Consulting (39 companies), SaaS / Cloud (30) and Enterprise Software (27) lead, out of 379 companies we could classify.

Which countries have the most Freshworks users?

United States (36%), India (32%) and United Kingdom (6.4%). We see Freshworks at companies headquartered in 45 countries.

What tools do Freshworks users also use?

Compared with the average company in our data, Freshworks users are most over-represented on Hotjar (2.8×), Segment (2.3×). The multiplier is how much more likely they are than average to run that tool too.

How do you know a company uses Freshworks?

We load company websites and look for Freshworks's fingerprints: the scripts and network requests it makes, its cookies and response headers, DNS records, and tags configured inside Google Tag Manager containers. A company is only counted when we can tie the domain or app to its LinkedIn company page, and shared domains (link shorteners, site builders) are excluded, so a domain scan of bit.ly never counts as evidence about a brand that links to it.

Can I export the full list of Freshworks users?

Yes. Create a free RocketSDR account to filter all 443 companies by industry, size and country, find the right contacts, and start outreach. Developers can query the same data through the gtm.dev who_uses_tech API.

Turn Freshworks users into pipeline

Book a 15-minute call. We'll walk you through all 443 companies, the decision makers at each, and how RocketSDR can reach them for you.